Success Stories
Bank of China
Our customer care system ("CCS") systems support more than 20 million users for BOC with efficient and flexible gift solutions in 32 of Bank of China's provincial subsidiaries currently occupying over 30% market share, as well as providing a scalable data warehousing platform with user-friendly data mining and online analytical applications. Additionally, our professional business operation consulting team ensures Bank of China success in marketing and competitiveness through our functional BI data analysis.
Chinalltrade is committed to Credit Card Gift construction and upgrading work, with our current CCS supporting more than 20 million subscribers and well responding to Bank of China’s transformation into a fully integrated service provider. We expand our effort to meet future capacity and business requirements, employ state-of-the-art security features and uses advanced technology to ensure a user-friendly interface.
China Everbright Bank
Established in August 1992, China Everbright Bank (hereafter "the Bank") is headquartered in Beijing and is a financial institution that is founded under the approval of the State Council and the People's Bank of China. Since its inception, the Bank has been implementing a client-centered and market-oriented strategy in a prudent manner. It closely keeps up with the restructuring and development of the Chinese economy and the financial industry, and continuously reforms and updates itself, providing quality financial services to all its retail and corporate clients.
The Bank is now covering 45 major cities of 23 provinces, municipalities and autonomous regions with its 30 branches and 426 banking outlets and one representative office in Hong Kong. The Bank now has about 17, 000 employees, more than 70% of whom have bachelor's degree. As a nationwide joint-stock commercial bank with sound corporate governance, resourceful shareholding background, prominent brand image, well-diversified network, strong risk management, professional workforce, high profitability and competitiveness, the Bank is marching towards its strategic target of being an excellent listed bank.
Chinalltrade helps CEB to explore Credit card services in its advantageous field, highlighting fixed gift service competitiveness and focusing on the key development need of convergence business and service from gift support system, software system support, pushing CEB forward with outstanding break-through.
After a series of successful implementations of credit cards business support system and customer care system(CCS) pilot project for Bank Card Center in 2007, CCS projects for CEB, Chinalltrade is dedicated to the main objective of building an upgrading customer care, gift management, account management and credit management system, supporting CCS, for all of the 32 provinces in CEB. We strong believe that our effort will transform into full support for CEB to develop value-added businesses, enhancing their competitive advantages, improving their capabilities of businesses governance and monitoring partners' performance.
China Guangfa Bank
CGB Card is the first credit card in its true sense in the country issued by CGB in 1995, and also the first credit card that made profits. CGB Card has always adhered to the service philosophy of "providing more to you, and seeing further for you", and has been taking the lead in innovation and market subdivision directed by customer requirements in the credit card market of China. Until Sep. 2008, the number of issued credit cards has topped seven million. A distinctive "CGB Card Mode" with synchronous development of quality and quantity has been formed, and CGB Card has become a famous brand in the credit card field. CGB Card has successively won special honors such as one of the "Top 10 Most Credible BankCards in the World/China", the "Market Development Award of China UnionPay Standard Credit Card", and the "Best Customer Service Award in Asia-Pacific".
Chinalltrade’s CCS supports over 10 million users in 20 provinces, meeting the CGB’s new rapid convergence requirements with efficient sustainable support, optimal CCS project, and simplified and agile business process, supporting rapid and flexible gift management process and guiding customer’s potential request, with one aim to provide high-quality full-process Credit Card support capabilities.
China CITIC Bank
China CITIC Bank (CNCB) won the award of “Excellent Board of Directors” at award ceremony of the sixth Gold Prize of Round Table sponsored by the magazine of Directors & Boards on May 8, 2010, thus establishing good market image in corporate governance.
Chinalltrade’s CCS supports over 10 million users in 32 provinces, meeting the CNCB’s new rapid convergence requirements with efficient sustainable support, optimal CCS project, and simplified and agile business process, supporting rapid and flexible gift management process and guiding customer’s potential request, with one aim to provide high-quality full-process Credit Card support capabilities.
Chinalltrade helped CNCB to set up credit card gift system in Shengzheng Card Center covering it's all band card business platform.
Coca-cola
The world is changing all around us. To continue to thrive as a business over the next ten years and beyond, we must look ahead, understand the trends and forces that will shape our business in the future and move swiftly to prepare for what's to come. We must get ready for tomorrow today. That's what our 2020 Vision is all about. It creates a long-term destination for our business and provides us with a "Roadmap" for winning together with our bottling partners.
Chinalltrade set up CCS for Cocacola supporting more than 10000 reseller. We helped Cocacola build gift website and provided more 200 kinds gift. We expand our effort to meet future marketing and business requirements..
Overseas and New Market
Chinalltrade is a global leading provider of high-quality bank gift software solutions. Taking advantage of our leading market positions, we are able to provide more flexible and more comprehensive services to banks. Our expanded service offerings, dedicated employees, and world-class gift R&D capabilities will enable us to deliver better service and help our customers to meet their complex needs. In historical significance, BOC,CCB,HK Bank marked its overseas footprints in world system construction and realized our objective of “Enabling the Credit Card Lifestyle” in world banks’ approval and trust. We firmly believe we can and will become the most outstanding bank supporter in the convergence service market of China or the world.
We provided an operational customer care system(CCS) and employee care system (ECS) to banks and major company , which support 65 million users with real-time charging and integrated customer service, including gift, billing, delivery,call center, etc. These systems meet the future requirements of Credit Card's rapid development in user volume and loyalty retention, featured by high flexibility, stability, availability and low-cost.